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About the course

Unlock the power of performance management to drive results, engagement, and growth. This course teaches HR professionals and managers how to provide meaningful feedback, set clear goals, recognize achievements, and foster a culture of accountability. Through practical strategies and real-world examples, you’ll learn to transform traditional reviews into dynamic, ongoing performance conversations that motivate employees and strengthen your organization.

Curriculum

7 Chapters · 20 Lessons

  1. 1

    Introduction

    1. (Included in full purchase)

      Introduction

  2. 2

    Chapter 1: Foundations of Performance Management

    1. (Included in full purchase)

      Lesson 1: Understanding the Purpose of Performance Management

    2. (Included in full purchase)

      Lesson 2: Core Elements

    3. (Included in full purchase)

      Lesson 3: Continuous vs. Traditional Models

  3. 3

    Chapter 2: Setting Goals That Drive Results

    1. (Included in full purchase)

      Lesson 1: The SMART Goal Framework

    2. (Included in full purchase)

      Lesson 2: Key Performance Indicators (KPIs) and Metrics

    3. (Included in full purchase)

      Lesson 3: Aligning Individual and Organizational Goals

  4. 4

    Chapter 3: Coaching, Feedback, and Conversations

    1. (Included in full purchase)

      Lesson 1: The Role of Coaching in Performance

    2. (Included in full purchase)

      Lesson 2: Delivering Constructive and Positive Feedback

    3. (Included in full purchase)

      Lesson 3: Manager Training and the Feedback Loop

  5. 5

    Chapter 4: Performance Reviews and Bias Reduction

    1. (Included in full purchase)

      Lesson 1: Structuring the Performance Review Process

    2. (Included in full purchase)

      Lesson 2: Understanding and Mitigating Performance Bias

    3. (Included in full purchase)

      Lesson 3: Documentation and Legal Considerations

    4. (Included in full purchase)

      Essential Reading: Bias Among Managers

    5. (Included in full purchase)

      Reading Quiz

  6. 6

    Chapter 5: Driving Performance Through Culture

    1. (Included in full purchase)

      Lesson 1: Recognition and Motivation

    2. (Included in full purchase)

      Lesson 2: Managing Underperformance

    3. (Included in full purchase)

      Lesson 3: Building a Feedback-Driven Culture

  7. 7

    Conclusion

    1. (Included in full purchase)

      Conclusion

    2. (Included in full purchase)

      Performance Management Quiz